when making such programs, people normally use numbers to point out what kind of error happened.
somewhere in the world, the developer who wrote the program you are trying to use has a document with the list of errors and their numbers.
maybe he is the only one with access with it.
without you giving us any extra information, no one can help you
Because error 13 was used up? How the H are we supposed to know?
In what? We can't read your mind.